'Entire aisles are empty': Whole Foods food shortages anger customers, workers

'Entire aisles are empty': Whole Foods food shortages anger customers, workers

Shoppers at Whole Foods Markets across the US have been astonished to discover empty shelves at their local stores in recent months, with one customer describing the stores as "the Soviet Safeway".

Business Insider did not cite any of Whole Foods' 18 New Jersey locations in their story, and store managers at five New Jersey locations declined to comment Friday on the Business Insider story or their the OTS buying system, but one said, "If you are calling as a customer, I would say we are pretty well stocked, as we nearly always are".

People are going bananas over the lack of fresh produce in some Whole Foods stores across the country, and are posting photos of empty shelves in what has become a rather bad batch of publicity for the grocery chain. It essentially requires Whole Foods stores to only have enough food in stock that will fill an entire shelf - and nothing more.

According to the article, customers are frustrated with so many out of stock items.

"I purchased apples that tasted like water, an orange that was yellow and tough on the inside, and a bruised lemon", Susie Ippolito said at the time about a store in Manhattan's Upper East Side.

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While employees agreed that the system was effective in reducing extra inventory, it meant things had shifted into the complete opposite direction, with empty shelves driving away customers. We all know we are losing sales and pissing off customers.

A big part of Whole Foods' value when Amazon acquired it was its committed customer base that loved its organic selection and locally sourced products. It's not that we don't care. "But our hands are tied".

This follows a December story that found dozens of shoppers reporting "bruised, discolored, tasteless, and rotten produce in Whole Foods stores from California to NY over the past couple of months". "Everything has turned downward since Amazon took over".

A request for comment from Whole Foods public relations team was not immediately returned.

"At my store, we are constantly running out of products in every department, including mine", an assistant department manager of an Illinois Whole Foods told Business Insider.

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