WhatsApp inches closer to revenue plan with accounts for businesses

WhatsApp inches closer to revenue plan with accounts for businesses

Idema, who was a Facebook executive before he joined WhatsApp previous year, said WhatsApp intends to charge businesses in some form in the future, but he said it was too soon to discuss when that would happen or what the future business services would look like. The app is available starting today and is free to download in Indonesia, Italy, Mexico, the United Kingdom and the U.S. and will be rolled out around the world in the coming weeks.

The company had previously announced the app's arrival, and begun verifying business accounts as part of its WhatsApp Business pilot program back in September 2017.

Messaging giant WhatsApp has launched a new app aimed at small businesses to help them communicate more quickly with customers by using the messaging platform.

The app offers quite a few unique features like business profiles that include useful information like description, addresses, email, and website as well as messaging tools that help businesses provide quick replies to frequently asked questions and greeting messages that introduce customers to their businesses.

With WhatsApp Business, the Facebook-owned social messaging platform wants to give businesses more controls as how to how they communicate with their customers.

Messaging application WhatsApp said on Thursday that it would begin allowing business accounts for the first time, a step that brings the free service closer to a plan that would make money for its corporate parent, Facebook Inc.

More news: Strong quarter for Costa owner despite "tougher" conditions
More news: Analyst Earnings Insight: Marathon Petroleum Corporation (MPC), QEP Resources, Inc. (QEP)
More news: Steve Bannon subpoenaed in Russian investigation, Fox News reports

Will help businesses review simple metrics like the number of messages read to see what's working.

The customers will know that they're talking to a business and not an individual on WhatsApp as it will be listed as a Business Account.

While businesses will need to use this new app to communicate with customers, for the general WhatsApp user, there's no change.

The Indian team confirmed to YourStory that the app will be released in spurts, and will be available in India in the coming weeks. With today's announcement, WhatsApp is making WhatsApp Business formal and launching a separate app for the same.

The Business app will later be joined by an enterprise solution aimed at large businesses with a global customer base - like airlines, e-commerce sites, and banks, WhatsApp had said last fall.

Related Articles

  • Nintendo to launch DIY cardboard toys for the Switch

    Nintendo to launch DIY cardboard toys for the Switch

    The " variety kit " will include five different games and Toy-Con, including the RC auto , fishing rod, and piano for $69.99. One of the best features of the Switch showcased with Labo is the Joy-Cons.

    Trump's White House Doctor Expected To Detail His Health Status Tuesday

    Trump has said that he has never smoked or imbibed alcohol, which Jackson said has contributed to the president's good health . The CNN doctor put extra emphasis on the "trajectory" of Trump's calcium numbers even though he has been put on medication.
    Saba Qamar on her

    Saba Qamar on her "humiliating" ordeal being Pakistani

    Some of the travelers are kept for interrogations for long durations of time and at times, even sent back to their home countries. She also narrates an incident which occurred when she has traveled to Tbilisi, the capital of Eurasian Georgia, for a shoot.
  • Nestle to launch ruby chocolate KitKat in Asia

    Nestle to launch ruby chocolate KitKat in Asia

    In the first nine months of 2017, the organic sales from Nestle's overall confectionery sales were flat year-on-year. Luckily, KitKat has combined the two, using a new revelation in the chocolate industry.
    Trump 'mentally sharp', but needs to lose weight

    Trump 'mentally sharp', but needs to lose weight

    Jackson explained that the test is created to reveal evidence of Alzheimer's disease or other issues. Trump had responded by referring to himself as a "stable genius", and requested the cognitive exam .
    Maruti Swift unveiled ahead of Auto Expo debut, bookings open

    Maruti Swift unveiled ahead of Auto Expo debut, bookings open

    Apart from the manual transmission, it will be offered in Auto Gear Shift (AGS) transmission in both petrol and diesel trims. A few dealerships had started accepting pre-orders for the next-generation Maruti Suzuki Swift in the first week of January.
  • Winter storm causes travel chaos in Germany

    Authorities warned Germans, especially in west and north of the country, to not leave their homes on Thursday if possible. Schiphol later said some flights would resume as the storm moved inland, but that there would be severe delays.
    Swansea Boss Hails Jordan Ayew After Stunning Strike

    Swansea Boss Hails Jordan Ayew After Stunning Strike

    Before that, they welcome a free-scoring Liverpool side to the Liberty Stadium for a daunting Premier League assignment on Monday. It was his pass that led to a slick Wolves move that ended with Helder Costa firing just over from the edge of the box.
    Washington adds 6100 jobs in December; jobless rate at 4.5 percent

    Washington adds 6100 jobs in December; jobless rate at 4.5 percent

    Latest figures from the Bureau of Statistics show more than 34,000 new jobs were added to the economy in December. Queensland's unemployment rate rose to six per cent in December, with total employment falling by 3600.
  • What is the laundry pod challenge taking over the internet?

    What is the laundry pod challenge taking over the internet?

    Even Rob Gronkowski - the ultimate party bro - filmed a PSA for Tide advising people not to eat the pods. Proctor & Gamble spokeswoman Petra Renck reiterated that 'laundry pacs are made to clean clothes.

    At least 10 deaths from snow, ice and record cold in South

    In Georgia, two people were fatally struck by a vehicle that slid on an ice patch near Macon, local media said. Snow and winds have also created significant reductions in visibility at times throughout the day.
    Keep going to work, Britain's May tells public service employees at Carillion

    Keep going to work, Britain's May tells public service employees at Carillion

    An anonymous accountant in the company said, "It's about resetting some of the big contracts and making them less lossmaking". However, no doubt the Tory government will be more interested in trying to avoid being implicated in yet another scandal.