US Vehicle Dependability Climbs For The First Time Since 2013

US Vehicle Dependability Climbs For The First Time Since 2013

The auto industry overall yielded better results for the first time since 2013, improving 9 percent in 2018 from past year, J.D. Power said.

Consumers who own three year-old vehicles are happier with their cars than ever before, according to the J.D.

Dave Sargent, vice president of Global Automotive at J.D. Power, said the findings show USA consumers are generally satisfied with their cars.

"For the most part, automotive manufacturers continue to meet consumers' vehicle dependability expectations", said Dave Sargent, Vice President, Global Automotive at J.D. Power.

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The study found that vehicle dependability increased 9% over the 2017 study, which was the first increase since 2013.

Lexus ranks highest in overall vehicle dependability among all brands, with a score of 99 PP100. Porsche ranked a close second with 100 problems per 100 vehicles. Fiat was the most improved brand, while Infinity made the biggest one-year move by going from 29th place to fourth. Other brands with strong improvements include Nissan (37 fewer PP100 than in 2017) and Ford (31 fewer PP100 than in 2017). Kia's No. 5 ranking is the brand's best-ever VDS performance. The study was fielded in October-December 2017. Dodge and Nissan also post their best-ever rankings.

Toyota Motor Corp. models take home six of the 19 segment awards in this year's study-the most for an individual automaker. The focus of this year's study was vehicles from the 2015 model year. Winners include the Toyota Prius, which was the top compact auto, and the Lexus RX, which was the top midsize SUV. General Motors was right on its heels with five: Buick LaCrosse, Chevrolet Equinox, Chevrolet Malibu, Chevrolet Traverse and Chevrolet Silverado.

The Audi Q3 small SUV was the only new-for-2015 vehicle to get a segment-level award. In fact, Kia has led the industry overall for the last two years in Power's Initial Quality Study.

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