Lufthansa Sues Passenger Who Deliberately Missed Flight

Lufthansa Sues Passenger Who Deliberately Missed Flight

A Lufthansa spokesman confirmed to CTVNews.ca in a telephone interview from Frankfurt that it is pursuing payment from a traveller who, it believes, bought a ticket with no intention of flying the last segment of their trip.

German airline Lufthansa is trying to sue a passenger who exploited the ticketing system by not taking the final leg of their multi-stop journey.

The move could threaten a widely used travel trick that sees airline passengers leave their journey at a layover instead of the final destination to take advantage of cheaper flights.

Lufthansa is suing a man who intentionally failed to board a connecting flight from Frankfurt to Oslo, but the lawsuit has nothing to do with the passenger's tardiness.

The flight reportedly had a connection in Frankfurt, at which point the passenger took a separate flight from Frankfurt to Berlin, suggesting he was engaging in a practice known as "hidden city ticketing." .

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Lufthansa didn't like that.

Lufthansa saw this as a violation of their terms and conditions and is seeking €2,112 (around $2,385) in compensation.

How does the "hidden city" hack work? Bill Rieke, a Cincinnati-based elite, frequent, and long distance traveler, told ConsumerAffairs that when Comair was in Cincinnati - and Cincy had the highest average ticket prices in the country - he would often use the hidden cities maneuver. Passengers can then simply miss the second leg. "Then on the return home, I'd just fly back to Cincinnati and never go to Dayton", Rieke said.

Airlines are upset about playing games with their customers, specially when they're not always succeeding sucking more money from a passenger. Among the myriad ways to shave down the cost of airfare, some websites recommend traveling exclusively on one-way tickets, which can often be cheaper than round-trip airfare. But one passenger has been taken to court by the German airline Lufthansa for doing exactly that. In this case, a customer must buy a new ticket. "This is true whether it's a plane ticket or an extra-large pizza".

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