Wells Fargo banking outage enrages customers, ruins mornings

Wells Fargo banking outage enrages customers, ruins mornings

Customers of Wells Fargo on Thursday reported an outage affecting the big bank's ATMs as well as online and mobile banking.

The bank has apologized to customers and said they were attempting to restore services as soon as possible.

The bank apologized to customers for any inconvenience caused by the system issues, and said it would reverse any Wells Fargo fees incurred as a result of the issues.

A customer service representative reportedly said it is a nationwide outage.

The problems appear to have started early on Thursday morning, US West Coast time, and show no signs of abating.

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The system outage is the second time this month that people have been unable to effectively use their services, according to KSAT.

A Wells Fargo employee told KULR-TV that a fire at the bank's facility in Shoreview, Minnesota, forced the bank to shut down its servers.

Fire suppression systems tend to be rather punishing to data center machines, particularly their hard drives, as sysadmins in this Reddit thread on the outage point out.

A message on the bank's website says "some of our web pages are temporarily unavailable". Pictured is an exterior of a Wells Fargo branch located in Philadelphia.

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